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Frequently Asked Questions

Everything you need to know about Lovino.ai

General

What is Lovino.ai?
Lovino.ai is an AI creative studio that generates professional images and videos from text descriptions or photo uploads. Create portraits, UGC video ads, action figures, cartoon filters, and more — all from one platform. Used by 100,000+ creators, marketers, and businesses.
Is Lovino the same as LensGo?
Yes, if you used LensGo.ai in 2026: that site was ours, and it was renamed Lovino.ai in August 2026 — same team, same product, same accounts, credits, and subscriptions. If you had a LensGo account, it's your Lovino account now, with everything exactly as you left it. Old lensgo.ai links redirect automatically to lovino.ai. Lovino is not the earlier LensGo style-transfer app (2023 to 2025) and is not connected to look-alike sites such as lensgoai.io.
Who is Lovino.ai for?
Lovino is perfect for content creators, social media managers, e-commerce brands, marketing agencies, small businesses, and anyone who needs professional-quality images or videos without expensive equipment or design skills.
How does AI image generation work?
Our AI uses advanced models (Flux, SDXL, Luma Photon, Ideogram, and more) to generate images from text descriptions. Type a prompt, pick a model and style, and get a unique, high-quality image in 10–30 seconds. We support 50+ models optimized for different use cases.
Is Lovino.ai free to use?
We offer a free tier with 3 free credits a day (up to 3 images on 1-credit models). This is perfect for trying out the platform. For more generations and additional features like HD downloads and no watermarks, you can upgrade to any paid plan starting at $7.99/month.
What makes Lovino different from other AI tools?
Lovino offers 20+ AI tools in one platform — image generation, video creation, UGC ads, cartoon filters, action figures, background removal, face swap, and more. Most competitors focus on one capability. Lovino bundles everything with a simple credit system and free daily usage.

Credits & Pricing

How do credits work?
Image generations start at 1 credit and cost more on some models and qualities; the price is shown before you generate. Paid plans include monthly credits that reset each billing month. For example, the Pro plan includes 200 credits per month, which covers 200 images on 1-credit models. You can also purchase additional credit packs if you need more.
What's included in the free plan?
The free plan includes 3 free credits a day (up to 3 images on 1-credit models), access to 21 image models, watermarked images, your full generation history, and collections. Video needs paid credits. It's a great way to try the platform before committing to a paid plan.
Do credits expire?
Plan credits reset each billing month: unused plan credits expire when the next month's credits arrive. Credit packs purchased separately never expire, and you keep them if your plan ends.
Can I get a refund?
If you're not satisfied, contact our support team. Refund eligibility depends on your usage and is reviewed on a case-by-case basis.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe.
Is there a discount for yearly billing?
Yes! When you choose yearly billing, you save 20% compared to monthly billing.

Features

What style presets are available?
We offer style presets including Cinematic, Vibrant, Dynamic, Portrait, Fashion, and Stock Photo. For specialized tools, each has its own styles — Ghibli/Pixar/Anime for Cartoon Filter and 6 figure styles for Action Figures.
Can I use generated images commercially?
Yes! All images generated with Lovino come with a commercial license. You can use them for your blog, social media, marketing materials, client work, and more. The only restriction is that you cannot resell the images as stock photos. Note: styles inspired by copyrighted properties (e.g. anime, cartoon character styles) should be verified for commercial rights before use in commercial projects.
What image resolutions are supported?
Resolution is chosen per generation. The models that go up to 4K are available on any paid plan — Plus, Pro, or Max alike — and higher resolutions simply cost a few more credits per image. Free downloads carry a watermark; paid downloads do not.
How do collections and favorites work?
Collections let you organize your generated images into folders. They're available on every plan with no fixed cap. You can also mark images as favorites for quick access. Collections and favorites sync across all your devices.
Can I create variations of an image?
Yes! You can create variations of any image you've generated (3 credits). This creates similar versions while maintaining the core elements, perfect for A/B testing or finding the perfect shot.
How does video generation work?
Video generation supports text-to-video and image-to-video using models like Seedance 2.0, Wan, Kling, Runway, Luma, and Veo 3. Choose Reel (9:16), Landscape (16:9), or Square (1:1) at up to 1080p. Credits vary by model and resolution.

Technical

How long does generation take?
Most images are generated in about 30 seconds. Generation time may vary slightly based on server load and image complexity.
What AI models does Lovino support?
Lovino supports 50+ AI models including Flux, SDXL, Luma Photon, Ideogram, Recraft for images, and Seedance 2.0, Wan, Kling, Runway, Luma, Veo 3 for video. Each model excels at different styles and use cases.
Is there an API available?
The Lovino API is in private beta — it is not yet generally available on any plan. If you want to integrate image or video generation into your product, request access at /api-docs and we will get back to you.
How is my data handled?
We take privacy seriously. Your prompts and generated images are stored securely and are only accessible to you. We don't use your images to train our models without explicit consent. See our Privacy Policy for full details.
What browsers are supported?
Lovino works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience. Our mobile-responsive design also works great on tablets and smartphones.

Still have questions?

Can't find what you're looking for? Our support team is here to help.

We typically respond within 24 hours

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